Have a question? Reach out to us.
First Commercial Bank (USA) understands and respects that your privacy is important to you. The Bank is committed to protecting our clients’ information as well as protecting the privacy of
our online customers and site visitors. First Commercial Bank (USA) complies with all information security and privacy laws, focusing on financial controls over client information and identity protection.
Our Online Privacy Statement describes how we may collect, use and share information you provide when you visit our website, receive our emails or interact with our third-party websites
When you visit our site or use our Online Banking service, we gather non-personal information such as the type of internet browser you are using, the operating system of your device, your IP address, and other information collected through cookies.
We may also gather personal information that you provide to us such as your name, address, email, Social Security or tax identification number, birth date and mother’s maiden name.
Collecting this personal information enables us to offer you online services to assist with your financial needs such as when you are enrolling in Online Banking. Your information may also be shared with third parties such as a bill payment services provider in order to provide such service to you. The personal information you provide online is held by the Bank and is used in processing your application for a new product or service. You can access and/or change information in connection with your account or application by contacting your branch of account.
FCB uses the information we collect about and from you to manage our business such as recognizing when you return to our site and respond to your requests. We may also use personal information we have about you such as your email or postal address to deliver notices and other important information to you.
When you provide your email address to First Commercial Bank (USA), we may use it to send you general notices or important news about your account(s), respond to your request, request your feedback or opinions, or provide other information that might be of interest to you.
Please do not include personal account information (i.e. account number(s), social security numbers, etc.) or other confidential information in your email message. In addition, email messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may email messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen PINs and/or cards.
There are no current standards for how “Do Not Track” consumer browser settings should work on commercial websites. Therefore, we do not respond to or take any action with respect to the
“do not track” configuration set on your browser.
From time to time, we may change this Online Privacy Statement. As shown below, the effective date of this statement shows the last time it was revised or materially changed. Checking the effective date allows you to determine whether there have been any changes since the last time you reviewed the statement. Your use of the web site following any changes to this statement means that you accept the revised statement.
Effective Date: July 15, 2020
This web site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide personal information through this site. First Commercial Bank (USA) does not knowingly collect information from children under 13 without parental consent. For more information about the Children’s Online Privacy Protection Act (COPPA), you should visit the Federal Trade Commission Website.
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving First Commercial Bank USA's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of First Commercial Bank USA. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. First Commercial Bank USA assumes no liability for the content, information, security, policies or transactions provided by these other sites.